CRM is a robust in-house information system suitable for companies that need to manage project and client administration.

Key Benefits

efficient management of communication with customers and partners
fast record entry
easy retrieval of stored information
simple document approval
secure access to documents within workgroups or individuals
fast PDF document creation including the use of templates
controlled document archiving
long-term system lifespan
email notifications
multilingual environment (CZ, ENG and others possible)
seamless integration with other parts of the IS and Lotus Notes Domino applications
option for individual customization

Basic Functions

customer database management with multiple categorization (company/person/activity)
creation and tracking of activities (email, letter, contract, offer, inquiry, meeting minutes, task and dozens more)
project documentation management
definable approval workflow
task assignment and control
employee workload monitoring
managed document management (ISO compliant)
management of suggestions and corrective actions agenda
mass correspondence including address label printing
marketing materials (gifts) tracking
file archive management (suitable for CAD/CAM or graphic files)
audit system

HR system (personnel cards, personnel document archive, job catalog, hierarchical structure)
absence tracking (including approval workflow)
payroll regulations
knowledge and certification tracking
access control to public and private information

management and sending of notifications in the Lotus Notes Domino environment from a single central place